Casino Security and Loyalty Programs

Casino

In addition to their high-tech equipment, Casinos also have elaborate surveillance systems. Cameras are installed throughout the casino, keeping an eye on every table, window, and doorway. Cameras can be adjusted to focus on suspicious patrons and video feeds are recorded for later review. Likewise, computer chips inside the slots determine the payouts. While no one is ever present on the casino floor to keep an eye on the players, security officers are on the lookout for any suspicious behavior.

Most casinos have their own loyalty programs, similar to frequent flier programs, wherein patrons earn points for their gambling. These points can then be redeemed for free slot play, discounted shows, or even meals and drinks. Comp programs are a great marketing tool for casinos, as they help build patron databases that can be used for advertising and tracking trends. However, it is important to note that these programs are not exclusive to casino guests. Some casinos also provide points to those who spend less than $10,000 a year.

In most cases, casinos accept all bets within their set limit. Moreover, they don’t allow patrons to win more than the casino can afford to pay out. This way, casino patrons rarely lose money on a game. While casino patrons are usually happy to win, they sometimes feel betrayed if the casino tries to influence their luck by changing the dealers. If a player’s luck turns out to be unfavorable, they may choose to change casinos, believing that the new dealer will “cool” the game for them.